An update on our new Online Banking and Mobile App
We recently shared plans to launch our new Online Banking Platform and Mobile App.
Following final reviews, and in discussion with our technology partners, we have decided to take more time to complete final checks and make sure the new services are ready for customers. The decision reflects our commitment to ensuring our new platform meets all our standards before launch.
Paul Houghton, Chief Executive Officer, Kingdom Bank, said:
“We know many customers are looking forward to using our new Online Banking Platform and Mobile App, and we appreciate their patience. We believe it is right to pause and complete additional assurance activities before launch. This is a deliberate decision to ensure we deliver the high-quality experience our customers expect and deserve from day one.”
Can I still access my account?
No action is required at this time. You can continue to access your accounts and use existing Online Banking services as normal. All funds remain safe and secure.
When will the new services launch?
The Bank remains committed to introducing the new platform and we’ll share a revised date as soon as the final checks are complete.
Need help?
If you have any questions about Online Banking, please email (info@kingdom.bank) or call our Account Management team who will be happy to respond to any questions (0115 921 7260).