Vacancies

A bank on a mission

Since new ownership in 2020, Kingdom Bank has been rapidly growing. Churches and Christians across the UK are increasingly looking to us because they want their savings to fuel gospel mission and not just sit in a standard high-street account. We’re becoming the go-to bank for evangelical churches, Christians and Christian-led businesses, and we’re just getting started!

Are you our new temporary customer service support assistant?

To support its next stage of growth, the Bank has launched a new banking system for all its customers. We’re seeking a Temporary Customer Service Support Assistant to ensure a seamless transition. Because this role represents a Christian bank serving the evangelical church, there is an Occupational Requirement for each of the successful candidates to be committed Christians.

A small team with big impact

We’re a close-knit team of around 60 people. Our culture is hardworking, warm, informal, and passionate about making Jesus known. We trust our people to balance flexibility with responsibility, support one another, and deliver excellent service for our customers.

The role

• Make and receive outgoing/incoming calls/emails to/from customers;
• Hold polite and friendly Christ-centred conversations with customers;
• Using the Bank’s systems, take customers through security checks and record/verify accurate and complete customer data;
• Work collaboratively with members of the Bank’s Account Management team.

When you’ll work

Seven hours per day, on an agreed schedule within office hours (Mondays to Fridays and between 9.00am and 5.00pm) for a minimum of three months from November to January. The working pattern will be agreed with the line manager under the Bank’s flexible working policy.

Whilst this is not a permanent role with annual leave entitlement, after the first 15 working days completed, the role will accrue two days’ holiday pay. For each further 7½ working days completed, the role will accrue a further one day’s holiday pay.

Where you’ll work

The role will start with 5 day’s training in the Bank’s office at Media House, Padge Road, Beeston, Nottingham, NG9 2RS. Subsequently, the role can be office or home-based.

Salary & benefits

The position will be remunerated at a salary (FTE) of £26,000 which is £100 per seven hour working day. The remuneration for each holiday day accrued will also be £100. Payment will be subject to UK taxes and NI rules. As a short-term role, the position will not qualify for other benefits which would normally require the completion of a probation period.

Occupational requirement

Similar to all customer-facing roles within the Bank, this role has been assessed as carrying an Occupational Requirement for the post holder to be a committed Christian.

Closing date

9am, 13 November 2026

Interview date

W/C 16 November 2026

Download the Application Pack to find out more information. To apply please send people@kingdom.bank the following:

• a CV including contact details for a church leader who we can approach as a referee should you be successful at interview;
• a video in which you spend no more than 60 seconds explaining why you’re well suited to the role.

If you need further information, please email people@kingdom.bank. We look forward to hearing from you.

A Bank on a Mission

Since new ownership in 2020, Kingdom Bank has been rapidly growing. Churches and Christians across the UK are increasingly looking to us because they want their savings to fuel gospel mission and not just sit in a standard high-street account. We’re becoming the go-to bank for evangelical churches, Christians and Christian-led businesses, and we’re just getting started!

Are You Our New Marketing Executive?

Good with words? Do some good with them.

Are you a creative marketer with a talent for writing content and delivering distinctive campaigns? Would you like to use your skills to help churches grow and support gospel mission across the UK?

Kingdom Bank is looking for a Marketing Executive to join our team. This is a hands-on role focused on delivering marketing activity across campaigns, content, customer communications and digital channels.

Working closely with the Brand and Campaigns Manager, you will create engaging website, email and social media content, support marketing campaigns, develop customer communications and help share the stories that demonstrate the impact of Kingdom Bank’s work. You will also work with colleagues across the Bank and external agencies to deliver marketing activity that supports customer acquisition, engagement and growth.

We’re looking for a strong communicator with excellent copywriting skills, experience in a marketing or communications role, and the ability to manage multiple priorities with accuracy and attention to detail.

This role would suit someone who is proactive, organised and passionate about driving results.

Give your marketing career a mission.

Occupational Requirement: Kingdom Bank has an occupational requirement under the Equality Act 2010 for the post-holder to be a committed Christian who can actively support and contribute to the Bank’s Christian mission, values and culture.

A Small Team With Big Impact

We’re a close-knit team of around 60 people – small enough that every individual can shape the Bank’s direction. Our culture is hardworking, warm, informal, and passionate about making Jesus known. We trust our people to balance flexibility with responsibility, support one another, and deliver excellent service for our customers. And we invest in our team through training, development, and opportunities to grow and progress.

Role

The Marketing Executive plays a key role in delivering Kingdom Bank’s marketing activity, providing hands-on support across campaigns, content, customer communications and digital channels. The role combines broad marketing expertise with a particular strength in writing, communication and content creation, enabling the successful execution of marketing plans whilst upholding the Bank’s three priorities of Quality, Culture and Growth.

When you’ll work

35 hours per week, generally expected to be worked Mondays to Fridays and between 8.30am and 5.30pm. However part-time hours are a consideration in this role. The working pattern will be agreed with the line manager under the Bank’s flexible working policy.

27 days (or pro-rata equivalent) paid holiday (excluding bank holidays), and the opportunity to purchase additional holiday up to a maximum entitlement of 32 days per annum.

Where you’ll work

The ideal candidate would be able to attend the Bank’s office at least once a week, but with a minimum expectation of at least two office-based days per month in accordance with the Bank’s flexible working policy.

The Bank’s office is located at Media House, Padge Road, Beeston, Nottingham, NG9 2RS, and remote workers are responsible for covering commuting and accommodation costs when attending the office.

Salary & Benefits

Salary, dependent on skills and experience, between £30,000 and £35,000 with a pro-rata equivalent for a part-time role. Salary sacrifice pension scheme: 9% of salary (up to £50,000) on an unmatched basis and up to 4% of total salary on a matched basis.

Other benefits in accordance with the Bank’s People Policy on completion of probation, including travel loan scheme, electric vehicle salary sacrifice leasing scheme, enhanced maternity pay, payroll giving scheme, additional holiday purchase, private medical insurance, free eye tests and death in service benefit.

Probation

The post is subject to a three months’ probation period.

Closing Date

Sunday 29 November 2026

Interview Date

Mid December

If you believe that you have the skills and the passion to join the Kingdom Bank team, please download the application pack and complete the application form for this role. If you need further information, please email people@kingdom.bank. We look forward to hearing from you.