What are ‘cookies’? ‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer, Google Chrome, Safari) on your computer, tablet device or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.
Site operating cookies: This type of cookie is required for the proper functioning of the website. Examples include:
- Session cookies assigned to each new visitor to allow proper communication between your internet browser and our web servers.
Anonymous analytics cookies: Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
How do I turn cookies off? It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Chrome
Cookie settings in Firefox
Cookie settings in Safari web and iOS.
Discover how we really are different. Get in touch and one of our helpful team will help you find the right solution for your banking needs.