Complaints

At Kingdom Bank, we take all complaints seriously. Every member of staff is trained to assist you, and we aim to resolve any issues that might arise as quickly as possible. For more information, please see our document ‘Your Guide to Customer Complaints’ which provides details of how to pursue your complaints.

They know who you are when you phone up. They are genuinely interested in our project. We're not just a customer that makes them money. It's a completely different ethos from what you would expect from a commercial lender. They are literally in the Kingdom business!

Banking with a difference

Discover how we really are different. Get in touch and one of our helpful team will help you find the right solution for your banking needs.