At Kingdom Bank, we take all complaints seriously. Every member of staff is trained to assist you, and we aim to resolve any issues that might arise as quickly as possible. For more information, please see our document ‘Your Guide to Customer Complaints’ which provides details of how to pursue your complaints.
They had a really good grasp of our ethos, why we are doing what we are doing. They turned it around really quickly. Once they came to see us, they were really on the same page as us.
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