Complaints

At Kingdom Bank, we take all complaints seriously. Every member of staff is trained to assist you, and we aim to resolve any issues that might arise as quickly as possible. For more information, please see our document ‘Your Guide to Customer Complaints’ which provides details of how to pursue your complaints.

I spoke to one person throughout the process. I feel like this person knows us really well. She knows our situation. She understands my work, my wife's work, our income, what were are looking for. It makes it very friendly and approachable. What we are looking for is understood.

Banking with a difference

Discover how we really are different. Get in touch and one of our helpful team will help you find the right solution for your banking needs.